Privacy Policy
Effective Date: August 28, 2025
rituo brands, formerly doing business as PREGAME, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, use our mobile applications, or interact with us.
App Data Collection, Retention, and Deletion
We do not collect personal information from users unless they choose to create an account. If you create an account, we collect your email address solely for the purpose of account authentication and access.
App Data Retention
We retain your email address only while your account is active. If your account remains inactive or is deleted, we will remove or anonymize your email address within a reasonable timeframe, unless retention is required for legal or security purposes.
Data Deletion
You may request deletion of your account and associated email address at any time: In-app: Through account settings
1. What We Mean by Personal Information
When we use the term personal information, we are referring to information that is connected to your name. This may include your email address, mailing address, telephone number, date of birth, or information about products you purchase when those data elements are stored with your name. Information that is not connected to your name is not considered personal information under this policy.
This Privacy Policy does not apply to information you submit on third party websites, even if we link to those sites or communicate with you through them. For example, content posted on platforms such as Facebook, X, or YouTube is governed by those platforms’ privacy policies.
2. Information We Collect
We may collect the following personal information:
- When registering on our website
Name and email address - When making a purchase
Name, billing address, shipping address, phone number, and payment related information processed through secure payment providers - When contacting us by email
Name, email address, and any information you choose to provide - When signing up for newsletters or marketing communications
Email address
Our iOS and Android apps do not collect, transmit, or store personal or device data unless you voluntarily provide information such as your name, phone number, or email for account or communication purposes.
We may also automatically collect certain information about your activity on our website using cookies and similar technologies. This may include browsing behavior, device type, and general usage data.
3. How We Use Your Personal Information
We may use your personal information to:
- Process and fulfill orders
- Provide customer service
- Send newsletters or marketing communications
- Respond to inquiries
- Improve our products and services
- Prevent fraud and protect the security of our website
If you are a United States customer and sign up for our newsletter, we may share your email address with service providers such as Google and Facebook to help deliver relevant advertising and marketing communications. These providers may use aggregated data to improve ad targeting but are not permitted to sell or distribute your email address to unrelated third parties.
You may opt out of marketing communications at any time by contacting us directly or using the unsubscribe link included in our emails.
4. How We Share Personal Information
We may share personal information with:
- Service providers who perform services on our behalf, including email delivery, payment processing, analytics, fraud prevention, and customer support
- Social networks or platforms if you voluntarily use sharing features or embedded tools
- Law enforcement or government authorities when required to comply with legal obligations, protect our rights, prevent fraud, or ensure user safety
We do not sell personal information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system can guarantee complete security.
6. Your Choices
You may request to update or delete your personal information by contacting us at the email address listed below. You may also opt out of marketing communications at any time.
7. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our website or app after changes are posted constitutes acceptance of the updated policy.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
join@getpregame.com

